Turn Around Time/Returns

Turn Around Time

The turnaround time for each item varies. The items on our website are custom made and may not be kept in stock. Please allow 10-12 business days for your order to ship. Items requiring an officer's signature may take longer depending on their availability. Once your order ships, you will receive an email with tracking information. 

If you have a question regarding estimated shipping time, please email rusticwayinfo@gmail.com

 

Return Policy

Our goal is for you to love everything that you purchase from us, however if you need to return an item it must be postmarked for return within 5 days of delivery. The items must be unworn. Refunds can be issued in the original form of payment if the return is postmarked within 5 days of delivery. The buyer is responsible for shipping costs.